Information We Collect
When you request access to VELOR, we may collect the information you choose to provide, including your name, email address, phone number, preferred contact method, invitation code if available, and any message or request details you submit.
We may also collect basic technical information, such as device type, browser information, and website usage data, to help us maintain security and improve the website experience.
How We Use Your Information
We use your information to review access requests, contact you about your inquiry, understand your needs, and provide private onboarding if your request is accepted.
Information shared with VELOR is used only for communication, review, service preparation, and internal coordination connected to VELOR.
Discretion and Confidentiality
Privacy is not a feature of VELOR. It is the foundation.
Access requests are reviewed privately. We do not sell personal information. We do not publicly share request details. We handle all submitted information with discretion and care.
Service Coordination
When a request requires service coordination, limited information may be shared only with trusted providers or partners when necessary to arrange, confirm, or complete a request.
Only the information required for the specific service is shared.
Data Security
We take reasonable steps to protect submitted information from unauthorized access, misuse, or disclosure. As VELOR develops, additional security systems and internal access controls will be used to protect member information.
Your Rights
You may contact VELOR to request access, correction, or deletion of your personal information.
Contact
For privacy-related questions, contact us at:
concierge@velor.rs
This Privacy Policy may be updated as VELOR expands its services and digital infrastructure.