What We Do

One request.
Every detail handled.

VELOR brings home services, lifestyle management, private arrangements, and personal assistance into one discreet concierge relationship. From your residence to your schedule, your guests, your travel, and your most specific requests — everything is coordinated with precision and privacy.

Request Access

By invitation only.

Beyond services. A private system.

VELOR is designed for members who do not want to search, compare, chase, or coordinate multiple providers. Instead, every request moves through one trusted concierge relationship — understood, arranged, confirmed, and followed through.

Whether it is a home matter, a lifestyle request, a private event, a dining arrangement, or something unusual, VELOR exists to handle the moving parts quietly and completely.

The VELOR Service Universe

Everything around your life, managed.

Our work covers the areas where time, trust, and execution matter most.

Home Services

Private home care, maintenance, repairs, cleaning, smart living, and property coordination.

Lifestyle Concierge

Daily convenience, wellness, shopping, gifts, errands, and personal arrangements handled discreetly.

Dining & Private Chefs

Reservations, private dining, chefs at home, catering, and curated experiences.

Private Events

Intimate dinners, celebrations, VIP evenings, hospitality, and full event coordination.

Travel & Stays

Flights, hotels, transfers, itineraries, villas, upgrades, and private travel support.

Personal Assistance

Scheduling, sourcing, errands, document handling, and requests that require trusted execution.

Security & Property

Private security, access control, CCTV, trusted personnel, and residence oversight.

Special Requests

The unusual, urgent, last-minute, or highly specific — handled through concierge judgment.

Home Services

Your home, perfectly managed.

Your residence should not require constant coordination. VELOR manages the people, timing, access, and follow-up behind home services, so your home remains cared for without repeated effort.

Private Home Care

Trusted professionals maintain the home according to your standards, schedule, and privacy requirements.

  • Regular cleaning
  • Deep cleaning
  • Move-in preparation
  • Move-out preparation
  • Post-renovation cleaning
  • Laundry coordination
  • Ironing and garment care
  • Upholstery care
  • Carpet and rug cleaning
  • Curtain cleaning
  • Floor care
  • Window cleaning
  • Seasonal home refresh

Maintenance & Repairs

VELOR arranges reliable technicians, confirms timing, manages access, and follows through until the issue is resolved.

  • Plumbing
  • Electrical work
  • Heating and cooling support
  • Appliance repair
  • Painting
  • Carpentry
  • Locksmith
  • Handyman services
  • Furniture assembly
  • Minor renovation coordination
  • Emergency repair coordination

Property Management

For apartments, private residences, and second homes, VELOR acts as one controlled point of coordination.

  • Vendor coordination
  • Residence checks
  • Key/access handling
  • Second-home oversight
  • Tenant or guest preparation
  • Utility coordination
  • Cleaning schedules
  • Maintenance schedules
  • Pre-arrival preparation
  • Post-stay inspection

Smart Living

Technology should simplify the home, not create more work. VELOR arranges specialists who make systems work quietly.

  • Smart home setup
  • Lighting automation
  • Climate control setup
  • Wi-Fi and network support
  • Security camera setup
  • Smart locks
  • Audio/video systems
  • Device troubleshooting
  • Home office setup
  • Automation maintenance

Security & Access

Security is handled discreetly, professionally, and without unnecessary visibility.

  • CCTV installation
  • Alarm systems
  • Smart locks
  • Access control
  • Private security personnel
  • Residence monitoring coordination
  • Secure entry management
  • Event security
  • Family security coordination

Outdoor & Estate Care

Outdoor areas are managed with the same attention as the interior of the residence.

  • Garden maintenance
  • Landscaping
  • Terrace care
  • Pool coordination
  • Outdoor lighting
  • Irrigation
  • Seasonal preparation
  • Snow removal coordination
  • Exterior cleaning

Interior & Lifestyle Home Support

VELOR prepares the home for living, hosting, arrival, or special moments.

  • Interior styling support
  • Floral arrangements
  • Home fragrance
  • Guest preparation
  • Private dinner setup
  • Table setting
  • Art and decor handling
  • Luxury gift placement
  • Wardrobe organization
  • Pantry stocking

Lifestyle Concierge

Daily life, quietly arranged.

VELOR handles the personal details that usually take time, attention, and trusted contacts.

Personal Shopping

From personal items to meaningful gifts, VELOR sources, arranges, and delivers with discretion.

  • Clothing sourcing
  • Luxury items
  • Accessories
  • Watches and jewelry requests
  • Home items
  • Personal gifts
  • Corporate gifts
  • Last-minute gifts
  • Gift wrapping
  • Delivery coordination

Wellness & Personal Care

Wellness and personal care are arranged around the member’s schedule and preferences.

  • Spa appointments
  • Massage at home
  • Personal trainer
  • Yoga or pilates instructor
  • Grooming
  • Hair stylist
  • Barber
  • Nails
  • Skincare
  • Wellness retreats
  • Recovery services

Health & Specialists

Health-related requests are handled with privacy, urgency, and careful coordination.

  • Private doctor coordination
  • Specialist appointments
  • Dental appointments
  • Physiotherapy
  • Nutritionist
  • Medical checkup coordination
  • Pharmacy coordination
  • Home visit requests where available

Errands & Personal Requests

The small tasks that interrupt the day are handled through one private point of contact.

  • Document delivery
  • Package pickup
  • Returns
  • Admin errands
  • Queue handling
  • Appointment scheduling
  • Pet care coordination
  • Flower delivery
  • Last-minute purchases
  • Special sourcing

Family & Household Support

VELOR helps manage the moving parts around family, home, guests, and daily life.

  • Babysitter coordination
  • Family driver coordination
  • Tutor coordination
  • Children’s activities
  • Elder support coordination
  • Household staff coordination
  • Guest support
  • Home arrival preparation

Dining

Private dining, reservations, and taste.

VELOR arranges dining experiences with attention to timing, preference, occasion, and discretion.

  • Restaurant reservations
  • Priority tables
  • Private dining rooms
  • Private chefs at home
  • Tasting menus
  • Catering
  • Wine selection coordination
  • Birthday dinners
  • Anniversary dinners
  • Business dinners
  • Last-minute dining requests
  • Guest hospitality
  • Table styling
  • In-home dinner setup
  • Post-event cleanup coordination

Whether the evening is at a restaurant or inside a private residence, VELOR handles the details from arrangement to completion. Examples may include fine dining, private rooms, and selected venues across Belgrade — always arranged with care, never treated as guaranteed public access.

Private Events

Gatherings arranged with discretion.

From intimate dinners to private celebrations, VELOR manages the coordination behind events that should feel effortless to the host.

  • Private dinner organization
  • Birthday celebrations
  • Anniversary events
  • Corporate hospitality
  • VIP evenings
  • Home gatherings
  • Cocktail evenings
  • Private chefs
  • Catering
  • Bartenders
  • Florals
  • Decoration
  • Music
  • DJs
  • Live performers
  • Guest list coordination
  • Invitations
  • Venue sourcing
  • Security
  • Drivers
  • Event staff
  • Photography and video coordination
  • Cleanup coordination

VELOR does not simply book vendors. We coordinate the full experience, timing, people, privacy, and follow-through.

Travel

From departure to arrival, handled.

VELOR coordinates travel details before, during, and after the journey.

  • Flight coordination
  • Hotel reservations
  • Luxury stays
  • Villa bookings
  • Airport transfers
  • Nikola Tesla Airport support
  • Meet & greet where available
  • Itinerary planning
  • Restaurant reservations while traveling
  • Driver coordination abroad
  • Visa and paperwork support
  • Travel changes
  • Late checkout requests
  • Early check-in requests
  • Room upgrade coordination
  • Private jet requests
  • Yacht requests
  • Weekend trips
  • Belgrade to Novi Sad
  • Belgrade to Zlatibor
  • Regional travel

Travel should not require constant follow-up. VELOR handles the details and keeps the member informed.

Access

Private access, carefully arranged.

Some experiences depend on timing, relationships, and discretion. VELOR coordinates selected access where possible and appropriate.

  • VIP tables
  • Private lounges
  • Selected events
  • Concert access
  • Sporting events
  • Cultural experiences
  • Art previews
  • Private shopping appointments
  • Luxury brand appointments
  • Hotel privileges
  • Restaurant priority requests
  • Event hospitality
  • Invitation-only moments

Access is never treated as a public product. It is arranged privately, based on availability, trust, and relationship.

Personal Assistance

One point of contact.

VELOR acts as a trusted coordination layer for personal requests that require time, judgment, and follow-through.

  • Calendar coordination
  • Appointment scheduling
  • Reservation management
  • Gift sourcing
  • Personal errands
  • Document handling
  • Household coordination
  • Guest arrangements
  • Special sourcing
  • Staff coordination
  • Family support requests
  • Personal reminders
  • Recurring requests
  • Follow-ups
  • Last-minute support

Instead of managing multiple people and tasks, members rely on one concierge relationship that remembers how they prefer things handled.

Special Requests

If it matters, ask.

Not every request fits into a category. VELOR is designed to handle unusual, urgent, sensitive, or highly specific requests with judgment and discretion.

  • Last-minute arrangements
  • Hard-to-source items
  • Urgent home issues
  • Private introductions where appropriate
  • Sensitive errands
  • Guest emergencies
  • Travel disruption support
  • Private gifts
  • Residence preparation
  • Custom experiences
  • Anything that requires trusted coordination

The answer is not always instant, but the process is always controlled. VELOR finds the best available path and keeps the member informed.

How requests are handled.

1

You ask

A request begins through the app, concierge chat, or private access channel.

2

We understand

VELOR reviews the details, preferences, timing, privacy needs, and context.

3

We coordinate

Providers, access, timing, confirmations, and updates are managed behind the scenes.

4

You stay informed

The member receives clear updates until the request is complete.

Private Access

Everything starts with one request.

A private request, reviewed with discretion. No public registration. No unnecessary steps.

Request Access

Access is limited.

Request Access